UserConnect, overall, really just helps users stay engaged with your Axis system; which increases the likelihood of repeat customers, and additional sales or higher employee retention.
If you think that UserConnect might be a good fit for your system, there are a few ways you’re able to give your users access.
There are a handful of widgets on your Learning Portal which allow users to access UserConnect. By default, all new systems will have two on both of their Learning Portal Pages.
These widgets can all be added by going to your Learning Portal Website Designer from inside your System Tab. Select Add Widget to bring up a category listing.
The UserConnect Icon Button
is available from under the Icon Buttons Category. When added it to your Learning Portal, a button will be added which, when a user clicks on it, will bring them straight into UserConnect.
Using the UserConnect Viewport
on your Learning Portal is framing the entire UserConnect experience onto one of your Learning Portal pages. This allows users to interact with UserConnect, but never actually have to leave the Learning Portal.
The UserConnect Summary
is one of the default widgets, and displays the user a quick summary of their connections, the amount of groups and communities they’re a member of, and how many badges they’ve earned.
Adding a Post To Wall
Widget allows users to make posts to their UserConnect Wall, however, this widget does not actually allow the user to open UserConnect.
Like making a Post, the UserConnect Chat Messenger
does not actually allow users to access UserConnect. Instead, it acts as a framed version of the Live Chat. With this on your Learning Portal, users will be able to message other online users they’re connected with in real time.
Inside of UserConnect
As users opens up UserConnect, its simplistic design should help first time users feel a sense of familiarity. The first time a user accesses UserConnect, they will need to make sure that three fields are filled out: First Name, Last Name, and email Address. When a user updates these fields, the user’s profile (from the admin view) is also updated. Users can also fill out some optional fields: title, education, location, and DOB. They can link their account to other social networks, and also write a brief description in the "About Me” section.
After they’ve filled out a small bit of profile information, users will land on their main page, which is broken into two main areas: a central Feed - where posts made by all of their communities, groups, and connections are displayed; and a side menu - where users can access many of the different tools available within UserConnect.
The main feed allows users to make posts of their own, which their connections can then interact with; replying, or giving it a thumbs up.
The tools are broken into 4 areas: Welcome, My Groups, My Communities, and My Apps.
- Feed - clicking on this option will bring your users back to their main page.
- Photos - this option allows users to upload photos for their profile picture, banner, and images they’d like to share on UserConnect.
- Chat - this will bring up Live Chat in a separate window, which allows users to message other online users they’re connected with in real time,
- Connections - selecting this options allows users to view all the users they’ve formed connections with, as well as helping users create new connections based of their Courses, Communities, and an intelligent connection recommender.
- Leaderboards - Leaderboards brings up a list of the top users in the system in regards to the number of badges earned.
- My Groups - Groups are User-created collections of their connections. After creating and organizing their connections, the user will be able to select a Group from this area to pull up a feed of just users from these groups.
- My Communities - Communities are collections of users that users can be invited to join and participate in. After creating a Community, users can select it from this list to pull up just posts made to the Community page.
- Learning Portal - selecting this option will return the user to their Learning Portal.
- Calendar - this option will bring up a calendar for the user in a separate popup window.
- Messages - this option will bring up the user’s messages in a separate popup window.
- Forums - this option will bring up a list of Learning Portal forums that the user has access to.