User Cheatsheet - User Password Protection


In an effort to make user data as secure as possible, user passwords are not viewable from the admin interface. However, the administrator is still able to log in, reset, and change password for their users.

If you need to log in as the user:
  1. UsersManage Users[[Select the User]]
  2. Click on the "Log in as User" button (in the top right, next to the "deactivate" x)
If your user forgets their password (and chooses not to use the built-in password recovery):
  1. UsersManage Users[[Select the User]]
  2. Click on the "Password Reset” icon
If your user wants to change their password:
  1. Make sure there is a change password function available to the user
  2. Log in as the user
  3. Click on the Menu option
  4. Click on the newly added Password reset
  5. Change your password


Article ID: 140
Created On: Wed, Jun 4, 2014 at 2:37 PM
Last Updated On: Wed, Nov 28, 2018 at 12:43 PM

Online URL: https://www.atrixware.com/kb/article/user-cheatsheet-user-password-protection-140.html