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User Cheatsheet - User Password Protection

In an effort to make user data as secure as possible, user passwords are not viewable from the admin interface. However, the administrator is still able to log in, reset, and change password for their users.

If you need to log in as the user:
  1. UsersManage Users[[Select the User]]
  2. Click on the "Log in as User" button (in the top right, next to the "deactivate" x)
If your user forgets their password (and don't know their email address):
  1. UsersManage Users[[Select the User]]
  2. Click on the "Password Reset” icon
    • This will reset their password to the temporary password (System > Site Design > Learning Portal DesignerLearning Portal Settings > Temporary Password)
If your user wants to change their password:
  1. Make sure there is a change password function available to the user
    • (easiest is available by going to System > Site Design > Learning Portal DesignerLearning Portal SettingsMenu Builder[[Select a Top Level Menu item]]Add A new Menu Item > Password Reset)
  2. Log in as the user
  3. Click on the Menu icon (it has a Gear next to it by default)
  4. Click on the newly added Password reset
  5. Change your password (you will need to know the existing password to do this)
The features discussed in this article may or may not be available on your LMS system.
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