Staying Connected with Axis UserConnect
Last Updated: Thu, Oct 27, 2016 at 3:29 PM
Inside Axis LMS, you’re able to host a social network exclusive to your system’s users. UserConnect is a user-focused aspect of Axis that is intended to be a fun way for users to engage with each other, but also to provide them with tools to form groups and communities, customize their Axis Profile, and compete amongst themselves on the UserConnect Badge Leaderboard.
One of the biggest appeals of integrating UserConnect into the rest of your system is that it provides users a form of Live Chat; this allows users to message other online users in real time. And, with the new Admin-User account associations, Admins and Sub-Admins are also able to participate in Live Chat with the users of their system by going to their Communicate tab.
UserConnect, overall, really just helps users stay engaged with your Axis system; which increases the likelihood of repeat customers, and additional sales or higher employee retention.
Giving User Access to UserConnect
If you think that UserConnect might be a good fit for your system, there are a few ways you’re able to give your users access.
There are a handful of widgets on your Learning Portal which allow users to access UserConnect. By default, all new systems will have two on both of their Learning Portal Pages.
These widgets can all be added by going to your Learning Portal Website Designer from inside your System Tab. Select Add Widget to bring up a category listing.
The UserConnect Icon Button is available from under the Icon Buttons Category. When added it to your Learning Portal, a button will be added which, when a user clicks on it, will bring them straight into UserConnect.
Using the UserConnect Viewport on your Learning Portal is framing the entire UserConnect experience onto one of your Learning Portal pages. This allows users to interact with UserConnect, but never actually have to leave the Learning Portal.
The UserConnect Summary is one of the default widgets, and displays the user a quick summary of their connections, the amount of groups and communities they’re a member of, and how many badges they’ve earned.
Adding a Post To Wall Widget allows users to make posts to their UserConnect Wall, however, this widget does not actually allow the user to open UserConnect.
Like making a Post, the UserConnect Chat Messenger does not actually allow users to access UserConnect. Instead, it acts as a framed version of the Live Chat. With this on your Learning Portal, users will be able to message other online users they’re connected with in real time.
Inside of UserConnect
As users opens up UserConnect, its simplistic design should help first time users feel a sense of familiarity. The first time a user accesses UserConnect, they will need to make sure that three fields are filled out: First Name, Last Name, and email Address. When a user updates these fields, the user’s profile (from the admin view) is also updated. Users can also fill out some optional fields: title, education, location, and DOB. They can link their account to other social networks, and also write a brief description in the "About Me” section.
After they’ve filled out a small bit of profile information, users will land on their main page, which is broken into two main areas: a central Feed - where posts made by all of their communities, groups, and connections are displayed; and a side menu - where users can access many of the different tools available within UserConnect.
The main feed allows users to make posts of their own, which their connections can then interact with; replying, or giving it a thumbs up.
The tools are broken into 4 areas: Welcome, My Groups, My Communities, and My Apps.
The features discussed in this article may or may not be available on your LMS system.
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